1. Introduction
Protecting your personal data is a priority for CANAL 212. This Privacy Policy aims to explain clearly and transparently how we collect, use and protect the personal data of users browsing www.canal212.ma.
This policy strictly complies with Moroccan Law No. 09-08, promulgated by Dahir 1-09-15 of 18 February 2009, concerning the protection of individuals with regard to the processing of personal data.
2. Data controller
The controller of the data collected on the Site is Canal 212, whose registered office is at 64 Av. de l’Hermitage, Casablanca 20540.
3. Data collected
We collect only the data strictly necessary for the services we offer on Canal 212. This data may include:
- Identification and contact data: Surname, first name, email address, telephone number and country of residence, collected through our contact, newsletter subscription or guide download forms.
- Browsing data (cookies): IP address, browser type, pages visited and approximate location for location-based services such as weather and prayer times.
4. Purposes of processing
The personal data we collect is used for the following purposes:
- Service management: Sending newsletters and practical guides, such as the Marhaba Guide, and managing alerts and notifications.
- Communication: Handling information requests submitted through our contact forms.
- Improving the user experience: Producing audience statistics and personalising content, including useful services and targeted news.
5. Recipients of data
Your personal data is intended strictly for internal use by authorised departments of CANAL 212. It is never sold, rented or transferred to third parties for commercial prospecting without your prior, express consent. However, to provide the technical operation of our services, your data may be shared with our processors, such as the website hosting provider and email delivery provider, who are subject to strict confidentiality obligations under Law 09-08.
6. Declaration to the CNDP
In accordance with Law 09-08, the personal data processing carried out on our website has been the subject of a declaration or an application for authorisation submitted to the National Commission for the Control of Personal Data Protection (CNDP).
7. Your rights (Law 09-08)
Under Articles 5 to 9 of Law 09-08, you have the following rights regarding your personal data:
- Right of access: You may request information about the personal data we hold about you.
- Right to rectification: You may require your data to be corrected, completed or updated if it is inaccurate.
- Right to object: You may object, on legitimate grounds, to the processing of your data. In particular, you may object free of charge to the use of your data for prospecting, including commercial prospecting, through the unsubscribe link in our newsletters.
8. Security and retention
CANAL 212 undertakes to take all necessary technical and organisational precautions to preserve the security of your data and prevent it from being altered, damaged or accessed by unauthorised third parties. Your data is retained for no longer than necessary for the purposes for which it was collected.
9. Exercising your rights
To exercise your rights of access, rectification or objection, you may send us your request together with a copy of an identity document:
- By email: contact@canal212.ma
- By post: Canal 212, 64 Av. de l’Hermitage, Casablanca 20540
